Can I make phone calls after inserting the SIM card?
Currently, you cannot make phone calls with the SIM card.
Can I change the time to collect the SIM card?
You can change it from "Change the SIM Request" on the "SIM page" in the App. You can change it as many times as you want.
How can I get a SIM card?
The WAmazing App can be downloaded in the Taiwan, Hongkong, China（ios）, Indonesia, Vietnam, Malaysia, Philippine, Thailand, Singapore, New Zealand, Australia, Brunei
If you would like to receive a free SIM card, download the app, create your account, and request a SIM card. You will receive a QR code after 4 hours. Please scan the QR code to receive the SIM card at the machine.
Which network does the SIM connect to?
It uses the "5G" line provided by NTTdocomo, Japan's largest network company.
Are there any times of the day when the SIM card cannot be set up?
We are sorry, but you will not be able to set up between 10:00 PM on Tuesdays and 10:00 AM on Wednesdays, as the communication company blocks new communication. We apologize for the inconvenience, but please plan to avoid setting up during the above period.
I can't connect to the internet even though the message displayed says activation was successful.
Depending on the type of mobile phone, it may appear that there is no signal even after successful activation. Your data may be working even if it is not displayed properly, so please check again if you are connected to the internet with your Wi-Fi turned off.
If you are still unable to connect, please contact us using the form below.
The SIM card can only be used on smartphones. It cannot be used on a wifi router.
What are the valid period and use period of the SIM card?
Valid Period: 60-day period after you collect the SIM card. The SIM card will not be able to be activated after 60 days) Use Period: 15-day period after you insert the SIM card. The SIM will card will be disconnected after 15 days (regardless of the remaining data)
There is no daily usage limit within the given amount of data.
Will my SIM card be disconnected once 500MB is used?
Yes, once you have used up the data the SIM card will be disconnected. You can add data to the SIM card on the app within the use period (15 days after you activate the SIM card).