You can select the language from the "Language" settings located under the "Account Page" in the app

• NARITA INTERNATIONAL AIRPORT Terminal 1
• NARITA INTERNATIONAL AIRPORT Terminal 2
• NARITA INTERNATIONAL AIRPORT Terminal 3
• HANEDA Airport
• Chubu Centrair International Airport
• Kansai International Airport
• Asahikawa Airport
• New Chitose Airport
• Hakodate Airport
• Aomori Airport
• Akita Airport
• IWATE HANAMAKI Airport
• NIIGATA Airport
• SENDAI International Airport
• Komatsu Airport 
• Ibaraki Airport
• Mtfuji-Shizuoka Airport
• Hiroshima Airport
• Yonago Airport
• Okayama Airport
• Kitakyushu Airport
• Kumamoto Airport
• Kagoshima International Airport
• Kagoshima Domestic Airport
• Naha Airport
• Shimojishima Airport

Currently, you cannot make phone calls with the SIM card.

You can change it from "Change the SIM Request" on the "SIM page" in the App. You can change it as many times as you want.

The WAmazing App can be downloaded in the Taiwan, Hongkong, China（ios）, Indonesia, Vietnam, Malaysia, Philippine, Thailand, Singapore, New Zealand, Australia, Brunei

If you would like to receive a free SIM card, download the app, create your account, and request a SIM card.
You will receive a QR code after 4 hours. Please scan the QR code to receive the SIM card at the machine.

It uses the "5G" line provided by NTTdocomo, Japan's largest network company.

No. To complete the activation you will need to turn off the VPN.

Take a photo of the SIM card number and send it to our customer support.

Settings can be made without being connected to wifi.

Wipe off the dust on the SIM card, and insert it to the phone horizontally. Please check the APN/mobile data settings should the issue persists.

* If you have any difficulties, please restart your phone and go to the app, refer to how to collect the SIM card and do your APN settings from there.

You cannot use the SIM just by inserting it.
Please check the procedure by clicking the "Actinate SIM" button on the "SIM page".

Request a SIM card from WAmazing App. Enter the time of arrival/departure and airport. You will receive a QR code on the app after 4 hours. Collect the SIM card upon your arrival in Japan using the QR code.

You do not need to enter your credit card information to use a free SIM card. You will be asked to provide your credit card information when you purchase additional data.

※You can enter or delete the credit card information on APP.

You can add data to the SIM card from the app. *Please add your credit card on MYPAGE before purchase.

* Additional Data (tax not included)
500MB: JPY999
1GB: JPY1,499
1.5GB: JPY1,999

The top of the SIM card page shows how much data is left on your SIM card.
To add more data, please select "Purchase Mobile Data" and purchase the desired amount.

Since it takes 4 hours to issue a QR code, please apply at least 4 hours before your arrival.

iPhone5~ (The app does not work on iPhone4s or earlier models)

Please refer to the link below:
https://www.iijmio.jp/hdd/devices/

The SIM card can only be used on smartphones. It cannot be used on a wifi router.

Valid Period: 60-day period after you collect the SIM card. The SIM card will not be able to be activated after 60 days)
Use Period: 15-day period after you insert the SIM card. The SIM will card will be disconnected after 15 days (regardless of the remaining data)

There is no daily usage limit within the given amount of data.

Yes, once you have used up the data the SIM card will be disconnected. You can add data to the SIM card on the app within the use period (15 days after you activate the SIM card).