notes

  • - I received an e-mail from WAmazing, but I cannot read it because the characters are not displayed properly.

  • - In some cases, you may not be able to log in through your Facebook or Google account in the browser of a social media (Twitter, Facebook, Instagram, LINE, etc.) application. We recommend that you register with your email address or use a standard browser

  • - I cannot register as a member through my Facebook or Google account.

  • - Can I get further information by contacting WAmazing by phone?

  • - There was a payment error with my credit card. What should I do?

  • - Can I create multiple accounts?

　　　　　　　　　　　　　　　　

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notes

  • I received an e-mail from WAmazing, but I cannot read it because the characters are not displayed properly.

    We have received reports that on some devices and mobile carrier e-mail services (e.g., e-mail addresses ending in docomo.ne.jp) are unable to display e-mails from WAmazing correctly, resulting in garbled text.
    We recommend that you register as a member using Gmail or a different e-mail address other than the e-mail address provided by your mobile carrier.

    In some cases, you may not be able to log in through your Facebook or Google account in the browser of a social media (Twitter, Facebook, Instagram, LINE, etc.) application. We recommend that you register with your email address or use a standard browser

    In some cases, you may not be able to log in through your Facebook or Google account in the browser of a social media (Twitter, Facebook, Instagram, LINE, etc.) application. We recommend that you register with your email address or use a standard browser (Safari, Chrome, etc.) to log in through your Facebook or Google account.

    I cannot register as a member through my Facebook or Google account.

    In some cases, you may not be able to register through your Facebook or Google account in the browser of a social media (Twitter, Facebook, Instagram, LINE, etc.) application. We recommend that you register with your email address or use a standard browser (Safari, Chrome, etc.) to register through your Facebook or Google account.

    Can I get further information by contacting WAmazing by phone?

    Currently, we do not provide customer support over the phone. Please contact us by email if you have any questions. We apologize for the inconvenience.
    support@wamazing.zendesk.com

    There was a payment error with my credit card. What should I do?

    Please confirm all the information including the credit card number, expiry date, and security code is correct. Please contact the credit card company directly should the issue persists.

    Can I create multiple accounts?

    You can only make one account. Multiple accounts by the same person may be deleted.

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