snow product/ ski resort

about lift ticket (IC card)

• How will the IC card deposit be returned?
• My lift pass (IC card) is not working at the gate.
• Do I need to show my lift pass (IC card) each time I board?
• The automatic ticketing machine is unable to read the QR code to issue the lift pass (IC card).
• The QR code did not generate.
• Can I cancel my lift pass?

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ski lesson

• How old is considered a child?
• Are wear and insurance included?
• Why was my booking not successful?
• I want to change the lesson time/date.
• How do I know if the lesson has successfully been booked?
• Where is the meeting place?

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rental

• Can I exchange a ski set for a snowboard set at the ski resort?

about lift ticket

• What should I do if the voucher is expired?
• Early Bird Lift Pass vs. Lift Pass vs. Sightseeing Lift Pass
• Can I use the gondolas with a Naeba/Kagura/Tashiro multi-resort lift pass?
• How do I use a meal ticket?
• Where do I exchange the voucher for a lift pass?
• Can I use all the lifts and gondolas?

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WAmazing premium service

• Where does the pick-up service start and end?

my page

• The credit card payment was not successful. What should I do?
• When can I get a refund after cancellation? (for credit card payments)
• What is the lowest price guarantee?
• What credit cards are accepted?
• How do I use the coupon?
• How can I use the coupon?

base information

• Do you need an admission ticket other than a lift pass?
• Are ski resorts open on Christmas, New Year, Chinese New Year, and public holidays?
• When do the sales start for the next season?
• Why are some items from last year not available?
• Do I need an admission ticket to enter a ski resort?
• Are there any items for non-skiers/snowboarders?